Refund Policy
At Bella Vita Collection, we strive to provide high-quality products and a satisfying shopping experience. Please read our refund policy carefully:
No Refunds or Returns
We do not accept returns or offer refunds for any items. All sales are final. This policy is in place to maintain the high standards and quality of our products.
Exception for Damaged Items
While we take great care to ensure that all items are thoroughly quality checked before shipping, we understand that issues may sometimes occur during transit. If you receive an item that is damaged, please contact our support team within 5 days of the delivery date.
To process your claim, we require:
A description of the damage
Clear photographs showing the damage
Your order number and contact information
Upon verification of the damage, we will issue a full refund of the item's cost. Please note that delivery charges will not be reimbursed.
How to Contact Us
For any concerns regarding damaged items, please reach out to our support team by clicking here. We are here to assist you and ensure that your issue is resolved promptly.
Thank you for your understanding and for shopping with Bella Vita Collection.